Helen Smithi

Completed

Helen Smith

• July 16, 2022 05:46

I am unable to install the anti virus I have just purchased my reference number

is 3xxxxxxx4.

Can you please advise how I will be able to install Avira internet security.

 

Regards Helen Smith

Yes 0 No

• 

  pascha45

  • September 16, 2022 12:57

  Hello Helen,

  We have removed your personal data regarding your license.

  You are writing in a public forum, we have no access to your account or your installation.
  Here you can find instructions on how to install the Avira software:
  How do I install a product via My Avira Account? – Official Avira Support | Knowledgebase & Customer Support | Avira

  If something is still unclear, please let us know with a precise description, we will be pleased to help.

  Best regards

  Yes 0 No
• 

  pascha45

  • September 18, 2022 08:58

  Hello Helen,

  You have unfortunately replied with a "no-reply" email. This is a notification email that only serves to inform you about a new comment in your post.

  In addition, it is also described, it says:

      "You are receiving this notification because you signed up for post updates.

      Please do not reply to this message.

      Email replies will not update the Help  Center content."

  
  The "no-reply" emails are immediately deleted and not included in the post.
  This information will not be read.

  Please post questions or information only in the provided fields in your post.  Thank you for your understanding.

  Here you will find the instructions for uninstalling:
  Disable your Avira subscription renewal – Official Avira Support | Knowledgebase & Customer Support | Avira

  Kind regards

  Yes 0 No

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