Virus scan - unable to manage scans

Terminée

bancha polnara

• 12 juillet 2022 14:00

Virus scan - unable to manage scans

When try to manage, the system stoped working and freezed

Neither repair nor restart the system, result remains negative

Oui 1 Non

• 

  pascha45

  • 13 juillet 2022 08:17

  Hello Bancha,

  Here you can find the community guidelines, see: "How to create a post".

  Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira

  Unfortunately, you did not provide us any information about your installed OS and your Avira version. We have neither access to your customer account nor to your Avira version here in the forum, a publicly accessible community.

  Have you ever performed a repair installation? See:
  Repair your Avira Security for Windows – Official Avira Support | Knowledgebase & Customer Support | Avira

  Or an uninstallation:
  Uninstallation of Avira for Windows – Official Avira Support | Knowledgebase & Customer Support | Avira

  And after a reboot, a new installation:
  How do I reinstall my activated Avira product? – Official Avira Support | Knowledgebase & Customer Support | Avira
   
  Premium customers with a valid license can contact the support team directly from their customer account under "Support".

  If anything is still unclear, please let us know, we will be pleased to help.

  Many greetings

  Oui 0 Non

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